Toyota Frequently Asked Questions - FAQ
| Q1
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What are the opening hours of Airport Toyota Melbourne?
TOYOTA SHOWROOM
Monday to Friday: 8.30am till 6pm
Saturday: 8.30am till 5.30pm
Phone: (03) 9379 8888
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TOYOTA SERVICING
Monday to Friday: 7.30am till 5.30pm
Saturday: 7.30am till 12pm
Phone: (03) 9331 2222
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TOYOTA PARTS
Monday to Friday: 8.30am till 5pm
Saturday: 8.30am till 12.00pm
Phone: (03) 9331 1177
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TOYOTA FINANCE
Monday to Friday: 8.30am till 6pm
Saturday: 8.30am till 5.30pm
Phone: (03) 9379 8888
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| Q2
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What is Auto Centro
Melbourne’s newest AUTOCENTRO is located on Wirraway Road in the North of Essendon Fields Precinct. Eight major car dealerships, Toyota, Honda, Mazda, Hyundai, Chrysler, Jeep, Dodge and Ford have new show rooms at Essendon Fields.
The AUTOCENTRO concept provides a one stop auto shopping strip along Wirraway Road with an array of dealers being parallel and side by side. This enables shoppers to walk through dealerships and compare, rather than drive from dealer to dealer.
Supporting the new Auto Dealerships at AUTOCENTRO, construction of Auto Pre-Delivery Facilities are now complete at Essendon Fields. The facilities accommodate storage of approximately 1,300 cars over an area of 23,000m2. Three individual buildings with state-of-the-art facilities provide all necessary functions for preparation of new vehicles for sale in the Dealerships in nearby AUTOCENTRO.
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| Q3
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Where is Airport Toyota located and how do I get there?
The Airport Toyota dealership is located at 355 Wirraway Rd, Essendon Fields. When coming from the southern suburbs on the Tullamarine freeway, exit at Matthews Ave, turn right at English St and then continue for at least 3km (this street turns into Wirraway) past the taxi crossing gates and then the Airport Toyota dealership is on the left. When coming from the northern suburbs on the Tullamarine freeway, exit at the Wirraway exit and continue to the AutoCentro district. Customers are also able to make their own way via public transport with a nearby bus stop and trams.
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| Q4
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What Toyota repairs are covered by the warranty?
The warranty book outlines which repairs are covered by the factory warranty.
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| Q5
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What warranties does the Airport Toyota dealership provide?
All Toyota New Cars come with a three year 100,000km manufacturer’s warranty (Conditions Apply). This warranty can be extended up to six years and 150,000km.
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| Q6
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Can I wait for Toyota Servicing and repairs and what facilities are available?
The Toyota Service Centre Melbourne offers fast service for minor Toyota maintenance services. A comfortable customer lounge is available to customers waiting for servicing.
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| Q7
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What Toyota Services are available?
- Air Conditioning; Airport Toyota Melbourne offers a deodorising and disinfecting service.
- Fuel Injection; useful in restoring lost power and performance.
- Tyre and Wheel; full range of tyre and wheel services are available as well as competitively priced new tyres.
- Roadworthy Certificate Inspection; conducting fully certified Roadworthy Inspections.
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| Q8
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Is there an early check in or early bird service for Toyota services and repairs?
Early Bird drop off is available – please arrange this with your service advisor when booking your car service. Customers with an early start can fill in the early bird booking system envelope, located at the Airport Toyota Service Centre.
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| Q9
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What Toyota Finance options are available?
Airport Toyota Finance
Airport Toyota Melbourne offers its customers finance options through Toyota Finance. Contact our expert Finance Consultant's (03) 9379 8888 to discuss your Toyota finance requirements or questions.
Choosing Toyota Finance
- Flexible and customised options
- Competitive interest rates
- We can offer Finance for other Cars / Trucks / Motorbikes purchased through other dealerships / Auctions or Private Sales (Brokerage)
- Experienced and understanding finance staff provide up-to-date information
- Instant or quick approval available to approved customers
- Successful and high approval rate
*Approved clients. Conditions Apply
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| Q10
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Who is eligible for Toyota Fleet discounts?
Airport Toyota Melbourne has a dedicated Fleet department, offering a large range of passenger and commercial vehicles to eligible Toyota Fleet business customers (ABN holders inc.). Airport Toyota also support H.I.A and M.B.A members with Toyota Fleet Discounts available.
We have solutions from a one person business to large fleets.
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| Q11
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What Toyota Fleet options are available?
Toyota fleet options include novated lease, operating lease, chattel mortgage and corporate hire purchase.
Fleet Options
Airport Toyota Melbourne provides many Toyota Finance and leasing options, to suit individual and business requirements.
- Novated lease; a three way agreement. The employee, as lessee and the employer enter into a novated lease agreement with Toyota Fleet Management as the lessor.
- Operating lease; outsources vehicle acquisition and disposal, the risk of ownership stays with Toyota Fleet Management.
- Chattel mortgage; this type of finance option is similar to corporate hire purchase, except the client owns the vehicle.
- Corporate hire purchase; usually taken out by individuals and large PTY LTD companies using the accrual method of accounting. Those using the cash method of accounting will not be able to claim the GST back upfront. The client does not own the vehicle.
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| Q12
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Do you provide a shuttle to Direct Factory Outlets when my car is in for service?
Yes - during normal working hours we can arrange to drop you off or pick you up. Please ensure you inform your service advisor about this when making a booking.
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For more information on Toyota new or used cars, Toyota Fleet cars, Toyota finance, Toyota servicing or repairs and Toyota parts or accessories, please call the Airport Toyota Dealership Essendon; the newest Toyota in Melbourne located within AutoCentro: AutoCentro: (03) 9379 8888 or Submit an online form.